I use NeilMed Sinus Rinse for long time. It was very good and very smooth. But this time I find in the same package there are some packets very smooth
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I use NeilMed Sinus Rinse for long time. It was very good and very smooth. But this time I find in the same package there are some packets very smooth while some others are irritating and make my mose sore and pain. Is it normal?Thanks and Happy holiday season!
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![](https://askdr.neilmed.com/wp-content/uploads/ultimatemember/2/profile_photo-190x190.png?1722070157)
Please call and speak to our customer service. We will give a free replacement. We do test all the batches. Can you please let us know the lot number of our box. Please do this by email to Andrea@neilmed.com