NeilMed Sinugator not working

Sharlene Richardson
Sharlene Richardson
Jun 24, 2023 11:06 AM 1 Answers General Questions
Member Since Jun 2023
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I purchased the NeilMed Sinugator two years ago and have been using it on average about 1x/week.  This past week I went to use it and although I could hear the motor working, no water would come through the nozzle.  I thought perhaps the batteries were dying and so replaced them but I ended-up with the same result.
I no longer have my receipt so I tried troubleshooting the devise myself but cannot see anything wrong with it.  Everything seems to be in tact with no loose fittings.  What can you do to help me with this situation?
Thank you,
Sharlene Richardson

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Ask A Doctor
Jun 26, 2023

We will be happy to replace it at no cost to you. Please call toll free 1-877-477-8633.

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