Whenever I use it – it wont drain out the other nostral and just ends up going down my throat. What am I doing wrong?

Are you using the NasaFlo Neti Pot or Sinus Rinse? Depending on the device, you probably are either not tilting your head enough or bending forward enough. Please refer to our instruction videos.http://www.neilmed.com/usa/video.phpIf you are still experiencing solution going down the back of the throat, please call our customer service at 1-877-477-8633 and one of our representatives will walk you through the process.