when i use the neti pot nothing comes out until i remove it from my nose and it comes out the side i did. am i doing wrong?

Is one side of your nose completely blocked? If so, the rinse can come back out the same side of the nose. If not, then perhaps the issue is more positional. If that is the case, please follow the directions in the brochure or watch our video and you should be fine. You can also call customer service at 1-877-477-8633 for telephone assistance on the proper procedure for Sinus Rinse.