My husband and I cant figure out – for the life of us – why you changed the shape of the rinse refill packs. The tubular shaped ones worked great – b

0
Ask A Doctor
Ask A Doctor
Jan 01, 2019 12:32 AM 1 Answers Directions for use, Cleaning & Disinfecting Irrigation
Member Since Feb 2020
Subscribed Subscribe Not subscribe
Flag(0)

My husband and I cant figure out - for the life of us - why you changed the shape of the rinse refill packs. The tubular shaped ones worked great - but the square ones are a pain in the neck to open and get the contents into the neck of the bottle The tubular ones were easy -Please let me know - as I can;t figure out why you would do thi.Thanks -

0 Subscribers
Submit Answer
Please login to submit answer.
1 Answers
Best Answer
0
Ask A Doctor
Jan 01, 2019
Flag(0)

I apologize for your inconvenience. We do produce both types of packets. If you call customer service at 1-877-477-8633, you can specially request the tubular packets. You can also call customer service to get further advice on how to find the tubular packets at the retail store.

Sign in to Reply
Replying as Submit