I attempted to disinfect Neilmed bottle – cap and tube in microwave for 1.5 minute. Before that time was up – the tube had completely melted. Had to

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Jan 01, 2019 12:04 AM 1 Answers General Questions
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I attempted to disinfect Neilmed bottle - cap and tube in microwave for 1.5 minute. Before that time was up - the tube had completely melted. Had to throw away. Any suggestions?

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Jan 01, 2019
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If the microwave was used earlier and if surfaces are very hot, the actual temperature achieved is very high. We have modified the directions and we suggest to reduce the time if it is already a hot microwave. We will be more than happy to ship the new one to you. Please call the office.

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